OBDSTAR F108 failed to read PSA pin code solution

We have a customer who bought OBDSTAR F108 PSA pin code tool.

But when testing Citroen berlingo 2008 and Peugot 407, he had a problem” communication break down”

Here are some error screen shots:

Solution by OBDII365 engineer:

First of all,open key switch

And OBDSTAR PSA PINCODE Tool only support adding key,not support all keys lost.

Then customer need to write the data and send it to factory .

How to get the data record ?

There is a data record in “About” option,open it and match.
Then datas saved in file” LOG”. Insert TF card to laptop and send it to us.

And factory will help to solve the problem.

http://www.obdii365.com/upload/pro/201606/obdstar-f108-supported-car-models.pdf